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Who we are

Built by support people, for support people.

We spent years on the other side of the inbox. Helpquora is the tool we always wished we had — calm, quick and genuinely helpful.

Since 2024 The Helpquora founders at work

Our story

It started with a very full inbox

Our founders ran support for fast-growing companies and watched the same thing happen every time: brilliant teams, slowly buried.

Tools were either too clunky for a small team or too shallow for a growing one. The work that mattered — actually helping people — kept getting crowded out by tab-switching, copy-pasting and chasing.

So in 2024 we set out to build something different: one calm workspace where the repetitive work simply takes care of itself, and people are freed up to do the part only people can do.

What we believe

The principles behind the product

Calm beats clever

Software should lower your heart rate, not raise it. We design for clarity over cleverness, every time.

Humans stay in charge

Automation should hand people their time back — never hand customers a dead end.

Honest by default

Clear pricing, plain language and no dark patterns. If we'd be annoyed by it, we won't ship it.

Fast is a feature

Speed is respect — for your customers' time and for yours. We obsess over both.

2024

The year we began

600+

Teams in early access

People, fully remote

Countries we call home

The people

Meet the team leading the way

Marcus Trevino

Co-founder & CEO

Ran support for two scale-ups before deciding to fix the tooling for good.

Mara Reyes

Co-founder & CTO

Builds the calm, reliable systems that make Quill trustworthy.

Adil Karam

Head of Product

Obsessed with the small details that quietly save agents hours.

Liam Forsythe

Head of Customer Love

Makes sure every team that joins us is genuinely set up to win.

We're hiring Life at Helpquora

Careers

Come build the future of support

We're a small, fully remote team that cares deeply about craft and about each other. If calm, honest, fast products excite you, we'd love to talk.

✓ Fully remote across 14 countries
✓ Four-day focus weeks and real flexibility
✓ Generous learning and home-office budgets
✓ Equity for every single teammate

See open roles